Canadian Red Cross Certificate Access
Medi-Pro First Aid provides you with an electronic PDF copy of your Canadian Red Cross Certificate shortly after you successfully complete your Canadian Red Cross certification training course and requirements.
You will receive an email from Medi-Pro, with your Certificate attached as a PDF, at the email address you provide during registration for your Canadian Red Cross First Aid Programs course.
If a different Canadian Red Cross training agency provided your Canadian Red Cross course, you may need to access your certificate on your own, through your Canadian Red Cross MyRC Profile. In this case, your first step will be to create and access your personal Canadian Red Cross MyRC Profile.
- Click here for instructions on how to set up and access your Canadian Red Cross MyRC Profile, if you have not already done so for the first time.
Instructions to access your Canadian Red Cross Certificates through your MyRC Profile
Go to the My Certifications section of your MyRC Profile
- Login to your Canadian Red Cross MyRC Profile at myrc.redcross.ca
- Click "MY PROFILE"
- Then click "My Certifications" from the corresponding dropdown menu
View Certificate Details
- You may see multiple Certificates listed in this area
- Identify the Certificate you wish to access
- Click Your Name in the left column
- or
- Click the blue ∨ symbol/button then click "View Details"
Download Wall Certificate
- Click the_wall.pdf link
- Download your Wall Certificate
- Can be accessed, saved, printed, shared, and validated any time
- It may take up to 24 hours from the time you activate your profile until your Certificates are available
Download Wallet Certificate
- Click the_wallet.pdf link
- Download your Wallet Certificate
- Can be accessed, saved, printed, shared, and validated any time
- It may take up to 24 hours from the time you activate your profile until your Certificates are available
Canadian Red Cross Contact Center
If you require technical assistance with your MyRC Profile, or accessing your Canadian Red Cross First Aid Certificate, you may need to reach out to the Canadian Red Cross National Contact Center (NCC).
- Call or email the Canadian Red Cross National Contact Center (NCC)
- 1-877-356-3226
(if you are put on "Hold", you can press "2" to leave a call-back number for them to phone you back)- myrcsupport@redcross.ca
The Canadian Red Cross Contact Center is located in Calgary, AB, and is open from Monday-Friday, 8 a.m. to 4 p.m. Alberta time.
tel: 778-724-9054 email: training@mediprofirstaid.com
We recognize and respectfully acknowledge that we operate on the traditional and unceded territory of the Syilx Okanagan and Secwepemc peoples.