Set up your new Canadian Red Cross MyRC Profile, to access your Online Courses, Modules, Certificates, eBooks and more.
After registering for your Canadian Red Cross Instructor Development course, you will receive an automated invitation email from my.account@redcross.ca. Once you have received your invitation email, you can set up your MyRC profile.
Take care to follow all the instructions carefully and in sequence to ensure your Profile is successfully activated the first time, giving you full access to all the associated resources.
Instructions to create and access your Canadian Red Cross MyRC Profile
Check your email inbox for an Invitation from the Canadian Red Cross
- You should see an email sent from "Canadian Red Cross" (my.account@redcross.ca)
- Ensure your email inbox will accept messages from any email with "@redcross.ca"
- Check your spam folder if you don't see the email invitation
Click the link in your email
- Open the link starting with https://myrc.redcross.ca/register/ from a desktop computer if possible.
- Ensure you have time to complete the entire process before starting.
- The link in your email is the only way to access your Profile for the first time.
Sign up now
- Click "Sign up now" beside the phrase "Don't have an account?"
- Medi-Pro does not recommend "Sign in with your social account"
- Utilizing the social account function can result in duplicate profiles and other ongoing malfunctions
Create Password
- Type and confirm your Email Address and Password
- Click the blue Create button
Complete and Update Profile
- Complete all mandatory profile information fields
- Click the red UPDATE button
Once you have created your MyRC Profile, and ensured that you can sign in with your email address and password, you can access your Certificates, eLearning course modules, and other online tools through your profile.
You'll be able to store, view, print and share your Certificates, and view your courses any time from your computer or mobile device.
Instructions to access your MyRC Profile
Go to myrc.redcross.ca
- Sign in if you have been logged out
- Click "SIGN IN / REGISTER" at the top right of the screen
Sign in with your Account
- Enter your Email Address and Password
- Click the blue Sign in button
Confirm Login
- Check the uppper right corner of the screen
- You should see your name
Canadian Red Cross Contact Center
If you require technical assistance with your MyRC Profile, or accessing your Canadian Red Cross First Aid Certificate, you may need to reach out to the Canadian Red Cross National Contact Center (NCC).
- Call or email the Canadian Red Cross National Contact Center (NCC)
- 1-877-356-3226
(if you are put on "Hold", you can press "2" to leave a call-back number for them to phone you back)- myrcsupport@redcross.ca
The Canadian Red Cross Contact Center is located in Calgary, AB, and is open from Monday-Friday, 8 a.m. to 4 p.m. Alberta time.
tel: 778-724-9054 email: training@mediprofirstaid.com
We recognize and respectfully acknowledge that we operate on the traditional and unceded territory of the Syilx Okanagan and Secwepemc peoples.